📦 Lost or Damaged PackagesUpdated 8 days ago

We know how disappointing shipping issues can be. Here's how we'll make it right:

🚨 Quick Resolution Process

1. File a claim through our Customer Portal (fastest solution)

2. Email us at [email protected] if you need help

⏱ Time-Sensitive Details

• Lost packages: Report after 7 business days from expected delivery

• Damaged items: Report within 48 hours of delivery with photos

• Delayed shipments: Check tracking first, then contact us after 10 business days